Reverse Logistics

It is the backward flow of the supply chain process from supplier to end customer. Mastering the process will have a direct impact on the company’s ROI. The question is, how can retailers transform this function from a cost center to a profit-making activity.

DiLX can offer solutions to these unique challenges of Reverse Logistics via its returns processing module (WMS) having advanced capabilities which help in controlling the rejections. We help in minimizing the returns by mining the returns data, supported by strong BI and analytics capabilities. View All Solutions

Track And Trace

Unleash the competitive benefits of Track & Trace App

Tracking platform enables customers and their network to identify and locate the cargo, monitors the supply chain performances and issues with automatic notifications on exceptions.

DiLX Track N Trace solution offers an unmatched visibility over all your delivery flows, to measure your carrier quality of service and to be proactively reported of delivery incidents and exceptions. Your customers are automatically notified of their order delivery status and can track their cargo transit on a website.

  • Have a consolidated view on deliveries of supply chain and traceability
  • Excellent customer experience with an unmatched visibility of order – from booking to delivery, resulting in increased loyalty
  • Self-service access to order tracking will reduce order status calls to your customer service substantially
  • Automatic email or SMS notifications at each key step of the delivery journey of their order

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BI Analytics

Obtain holistic, accurate and timely intelligence across locations globally

DiLX BI solution has been developed to provide a holistic view to the key business stakeholders. The aim is to provide real time insights of their business, the market and competitor analysis. In a competitive industry of Logistics, our specialized BI tool addresses the need of an organization to implement corrections and take required measures to improve efficiency in various areas of their business. Our predictive analytics tool will allow you take the right decisions at the right time.

  • Achieve greater insights into customer behavior
  • Allows for facts based decision making rather than subjective experiences
  • Identify new business opportunities
  • Achieve real-time performance measurement

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Asset Management System

Manage your business smartly with our asset management solution

The inefficient management of your fixed asset can drain profit and inhibit growth. Our asset management system provides you with the visibility and control of your assets throughout the entire life cycle by structuring all elements of asset management. You can gain instant access to all the asset details whenever and wherever you need it. We have the right expertise to ensure that you realize a greater return on investment on your assets.

  • Optimize asset utilization, resulting in improved bottom line
  • Achieve improved regulatory compliance
  • Identify and respond to problems before they cause major issues
  • Manage and extend the lifecycle of your assets

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Quotation Management System

Improve quoting capabilities and efficiency for faster response to customer freight requirements

DiLX Quotation Management System allows you to seamlessly generate, submit and track quotes. Price quotes can also be easily linked to bookings and accounts. The sales or customer service can efficiently and quickly create accurate quotes from anywhere, anytime. The custom workflows and checks will streamline the business process, e.g., the approval mechanism in the system ensures the minimum sell price in the quotation to avoid negative profit margins.

  • Close deals faster and shorten sales cycle times
  • Manage the entire process from request receipt to customer decision
  • Reduce selling costs by inserting offer rules and validity
  • Maintain the profitability of your jobs

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