Privacy Policy
This privacy policy sets out how DiLX (collectively referred as “DiLX”, “we”, “our”, “us”) collect, use, disclose, process, store, transfer and protect any personal information that you give us when you use our services or access our websites. This statement demonstrates our organization’s commitment to privacy. The following discloses our information gathering and dissemination practices for all Gateway Group Websites.
Your right to privacy and the protection of your personal data is utmost importance to us. We protect your personal data in accordance with applicable laws and our data privacy policies. In addition, appropriate technical and organizational measures are adhered to, in order to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage.
DATA COLLECTION & STORAGE
Personal data refers to identifying information that relates to an individual. Identification can be by the data alone or in conjunction with any other data in the data controller’s possession or likely to come into such possession. We collect information only to provide you with services that you opted into. In order to provide you with suitable services, including responding to your inquiries, we may ask for your personal information. If you choose not to provide the requested information, we may be unable to route you to your desired services. It is important to note that your decision to provide personal data is voluntary.
Examples of data we collect and store include:
- Your e-mail address, which is used as identification for our services and as the primary communication method.
- Your name, country, phone number, and additional contact information which you provide on our website, which is used to ensure right person contact.
- Your IP address and unique device identifiers are used for fraud prevention, security purposes.
Other information that you provide to us through digital or physical means may be stored on a case-bycase basis depending on the reason it was provided.
Non-Personal Data – We may collect additional information that, by itself, cannot be used to identify any specific individual, such information can be used indefinitely without further notice to you. This information is used to help facilitate our business operations.
For example:
- Device analytics are opt-in and used to understand how our users interact with our website. Information collected cannot be used to identify users nor the data that they store on their devices.
- We collect single-session information from our users when they browse our website, including information on individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We do not link IP addresses to anything personally identifiable. This means that a user session will be tracked, but the user will be anonymous.
SECURITY AND USE OF PERSONAL DATA
Personal data is used only for specific purposes. We maintain organizational, physical and technical security arrangements for all the personal data in our possession, in accordance with the guidelines of applicable data protection laws. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements. This site has security measures in place to protect the loss, misuse, and/or alteration of information under our control. The data resides behind a firewall to prevent any un-authorized access.
PROCESSING OF PERSONAL DATA WITHIN THE GROUP
As a global organization with offices and operations throughout the world, personal data we collect may be transferred or be accessible globally throughout our group network. We will only collect and process personal data about you where we have lawful bases. Lawful bases on which we would process our personal information includes obtaining explicit consent from you for processing your personal information or processing for “legitimate interests” where processing is necessary by us to provide you with required services.
DISCLOSURE TO THIRD PARTIES & TRANSFER OF DATA
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties, service providers, professional advisors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We ensure that before any such disclosure necessary steps are taken to ensure that your personal data will be given adequate protection as required by relevant data privacy laws. We may also release your information when we believe release is appropriate to comply with the law, and enforce our site policies or protect ours or other’s rights, property or safety.
DATA RETENTION PERIOD
We will retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including improve your browsing experience, measure our audience, collect useful information, and provide you with relevant content and ads, but not limited to the purposes of satisfying any legal requirements, unless you request its deletion in accordance with applicable data protection laws.
DATA PROTECTION
Where data protection laws apply, we process Personal Information to provide you with a tailored and improved experience when you interact with the Site, including presenting information about our services that may be of interest based on your interactions, or to pursue our legitimate business interests as described above. We implement safeguards required under applicable data protection law to ensure the secure handling of Personal Information.
COOKIES
We use cookies and similar technologies on our website to analyze traffic, improve functionality, and enhance the overall browsing experience for our visitors. Cookies are small text files placed on your device when you visit our Site. Some cookies are necessary for the Site to function properly, while others help us improve performance and personalize your experience. Cookies may also be used through trusted third-party services, such as Google Ads, to display advertisements that are more relevant to your interests. These advertisements may appear on our website or on other websites you visit. The use of cookies is limited to these purposes and is carried out in compliance with applicable data protection laws.
SOCIAL MEDIA CREDENTIALS
You may be able to connect to DiLX Website through social media platforms, programs or applications, such as Twitter, Google or Facebook or any other social media platform (“Social Media”), in which case we may collect your social media user name/ID, session key, timestamps and your user profile picture, URL (if applicable) provided by them, and list of friend/contact IDs etc.
MAILERS
DiLX may, if you so choose, send direct mailers to you at the address given by you.
ANTI-SPAM POLICY
DiLX identifies the receipt, transmission or distribution of spam emails as a major threat and concern and has taken reasonable measures to minimize its effect. All emails received by the DiLX are subject to spam check. Any email identified as spam will be rejected. DiLX reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action.
LINK TO OTHER SITES
This site may contain links to other sites. We are not responsible for the privacy practices or the content of such Web sites.
YOUR CONSENT
By using our services, you give us consent to collect, use, and storage of your information in the manner described in this Privacy Policy You may withdraw your consent at any time by deleting or disabling cookies in your browser or device settings, or by contacting us at dpo@dilx.in. Please note that such withdrawal will not affect the lawfulness of any processing carried out prior to the withdrawal.
CHANGES TO OUR PRIVACY POLICY
We may update these cookies and privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, or if you have any questions, please contact us by email at www.dilx.co.
