Post & Parcel

Technology is changing the competitive landscape. Speed, adaptability, and reliability are the key differentiators in today’s post & parcel environment.

The explosion of customer demand and experience combined with consumer market demanding expedited delivery times, is challenging the legacy post & parcel carriers. To overcome this, companies are heavily investing in different technologies and innovations. By doing so, they can speed up the delivery process and give consumers more control over their mail & packages.

DiLX Solutions provide network-wide visibility of freight, inventory, and supply chain network. This helps companies to guarantee product availability for their customers. Our transportation insights and deep industry knowledge coupled with robust technology provide shippers with modernized post & parcel solutions. These, in turn, drive sales, loyalty, and profitability.View All SHOWCASESView All Solutions

Dispatch Management

Communicate with your field staff without picking up the phone

DiLX provides dispatch management that you and your customers can rely on. Dispatch management requires the field staff to handle a truckload of details. Details that can make or break your customer relationships. You need a dispatch solution which can manage the process seamlessly, with the focus and accuracy that insures your supply chain runs smoothly.

  • Efficient task management and scheduling
  • Seamlessly invoice and track all accounting processes with easy integration to popular accounting systems
  • Track job status and report in real – time by streamlining the schedule – dispatch process to ensure timely deliveries to optimise the productivity.
  • Offers a comprehensive library of standard KPI reports, it also integrates with Crystal Reports, Reporting Services and Excel.

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Track & Trace

Unleash the competitive benefits of Track & Trace App

Tracking platform enables customers and their network to identify and locate the cargo, monitors the supply chain performances and issues with automatic notifications on exceptions.

DiLX Track N Trace solution offers an unmatched visibility over all your delivery flows, to measure your carrier quality of service and to be proactively reported of delivery incidents and exceptions. Your customers are automatically notified of their order delivery status and can track their cargo transit on a website.

  • Have a consolidated view on deliveries of supply chain and traceability
  • Excellent customer experience with an unmatched visibility of order – from booking to delivery, resulting in increased loyalty
  • Self-service access to order tracking will reduce order status calls to your customer service substantially
  • Automatic email or SMS notifications at each key step of the delivery journey of their order

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Quotation System

Improve quoting capabilities and efficiency for faster response to customer freight requirements

DiLX Quotation System allows you to seamlessly generate, submit and track quotes. Price quotes can also be easily linked to bookings and accounts. The sales or customer service can efficiently and quickly create accurate quotes from anywhere, anytime. The custom workflows and checks will streamline the business process, e.g., the approval mechanism in the system ensures the minimum sell price in the quotation to avoid negative profit margins.

  • Close deals faster and shorten sales cycle times
  • Manage the entire process from request receipt to customer decision
  • Reduce selling costs by inserting offer rules and validity
  • Maintain the profitability of your jobs

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Booking Engine

Create and manage all your bookings and get your status updates 24/7

DiLX’s powerful booking engine solution manages all aspects of your bookings. It allows you to maximize revenue by managing individual customer bookings and provides features such as best-rate picks, country to country regulatory compliance, restrictions and co-load ability checks, etc. It’s no longer time consuming to create, amend and cancel bookings.

DiLX’s state of the art booking system makes the booking process more transparent for the customers by proactively sending booking notifications.

  • Offers enhanced service to shippers, as carrier offerings can be checked instantly
  • Auto alerts allow for proactive follow-up with shippers on shipments and shipping documents
  • All associated documents are just a click away
  • Find and sort your bookings instantly

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Tariff Management

Achieve higher profitability by controlling your pricing decisions

The nature of freight pricing is complex and multi-faceted. With too many logistics pricings in play at any given time, managing the complexity of multiple customer price lists and service information is a challenging task for the logistics service providers.

DiLX Tariff Engine enables you to manage the pricing mechanism, and seamlessly integrate with your ERP to generate maximum value. As we introduce logistics pricing engine, managing tariffs will no longer be a manual process.

  • Get visibility of the logistics contracts both valid and expiring along with the freight rates
  • Map and store customer contracts and documents to customer accounts
  • Automatic notification when tariffs are updated
  • Apply exceptions to predefined tariffs for a certain duration of time

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Asset Management

Manage your business smartly with our asset management solution

The inefficient management of your fixed asset can drain profit and inhibit growth. Our asset management system provides you with the visibility and control of your assets throughout the entire life cycle by structuring all elements of asset management. You can gain instant access to all the asset details whenever and wherever you need it. We have the right expertise to ensure that you realize a greater return on investment on your assets.

  • Optimize asset utilization, resulting in improved bottom line
  • Achieve improved regulatory compliance
  • Identify and respond to problems before they cause major issues
  • Manage and extend the lifecycle of your assets

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BI Analytics

Obtain holistic, accurate and timely intelligence across locations globally

DiLX BI solution has been developed to provide a holistic view to the key business stakeholders. The aim is to provide real time insights of their business, the market and competitor analysis. In a competitive industry of Logistics, our specialized BI tool addresses the need of an organization to implement corrections and take required measures to improve efficiency in various areas of their business. Our predictive analytics tool will allow you take the right decisions at the right time.

  • Achieve greater insights into customer behavior
  • Allows for facts based decision making rather than subjective experiences
  • Identify new business opportunities
  • Achieve real-time performance measurement

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