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Overview
ORBIT PING integrates live chat solutions for your logistics and supply chain services. It lets you provide Real-time support for seamless communication with your stakeholder ecosystem by reducing the number of emails, calls, and, enquiries, thereby elevating the overall customer experience.
- Respond and manage chats from your desk
- Engage in real-time with your internal and external users via messages
- Provide live chat support to your end-customers
- Identify issues of the user
Benefits
Quick Contact by Single Sign-on
Connect multiple instant messaging providers in your logistics web portal
Avoid Redundancy and Time Loss
Direct online contact with the right parties to solve your logistics challenges
Knowledge Sharing has Never Been Easier
Work simultaneously in real-time on the solution for a specific challenge
Features
Real-time Information
Continuous and real-time insights into goods’ movements
Proactive Alerts
Instant communication for deviations in the plan
Significant Transport Costs Savings
Reduced transport costs through more efficient communication between departments
AVAILABLE Integrations
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