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ORBIT PING

Connect with Users, Carriers, and Shippers in Real-time

Experience Friction-free Supply Chain Communication to Provide Better Support

  • OVERVIEW
  • Benefits
  • Features
  • Integrations
  • Insights
Like what you see? Get a FREE Demo

Overview

ORBIT PING integrates live chat solutions for your logistics and supply chain services. It lets you provide Real-time support for seamless communication with your stakeholder ecosystem by reducing the number of emails, calls, and, enquiries, thereby elevating the overall customer experience.

  • Respond and manage chats from your desk
  • Engage in real-time with your internal and external users via messages
  • Provide live chat support to your end-customers
  • Identify issues of the user
orbit ping

Benefits

ping benefits

Quick Contact by Single Sign-on

Connect multiple instant messaging providers in your logistics web portal
ping benefits

Avoid Redundancy and Time Loss

Direct online contact with the right parties to solve your logistics challenges
ping benefits

Knowledge Sharing has Never Been Easier

Work simultaneously in real-time on the solution for a specific challenge

Features

real time notification
Real-time Information
Continuous and real-time insights into goods’ movements
proactive alerts
Proactive Alerts
Instant communication for deviations in the plan
significant cost savings
Significant Transport Costs Savings
Reduced transport costs through more efficient communication between departments

AVAILABLE Integrations

portbase
awake.ai
ishare
docusign
marine traffic
ortec
ptv group
catapult

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Related Solutions

ORBIT X-CHANGE
ORBIT CONTROL
ORBIT CHAIN
ORBIT PORTALS
ORBIT INTEL
ORBIT OPTISIM
ORBIT CONNECTOR
ORBIT E-COMM
ORBIT D’LITE
Real-Time Connect Context Based Customer Experience
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  • Improved transparency and immediate access for users.
  • Direct and seamless communication for customer support and O2C process.

 

  • Automate and scale your topic-based conversations.
  • Real-time scenario identification & mitigation.

 

  • 24/7/365 availability through ORBIT PING
  • Elevate user experience, access & thereby increase customer retention

 

Let's Deliver Expectations Together!


Head Offices

nl The Netherlands
Maria Montessorilaan 3,
2719 DB Zoetermeer
Phone: +31 (0) 79 3200 980

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8th Floor, Corporate House,
Bodakdev, Ahmedabad - 380054
Phone: +91 79 2685 2554

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sales@dilx.co

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For more details, write to us at:
sales@dilx.co

Find Us Near You!

SAAS SOLUTIONS

  • DiLX ORBIT SUITE
  • ORBIT X-CHANGE
  • ORBIT CONTROL
  • ORBIT CHAIN
  • ORBIT PORTALS
  • ORBIT PING
  • ORBIT OPTISIM
  • ORBIT CONNECTOR
  • ORBIT INTEL
  • ORBIT E-COMM
  • ORBIT D’LITE

INDUSTRIES

  • Logistics Service Providers
  • Global Freight Forwarders
  • Automotive Parts Logistics
  • Manufacturers & Shippers
  • Food Feed & Beverage
  • E-Commerce & Reverse Logistics
  • Post & Parcel
  • Independent Software Vendors

Digital Services

  • DiLX Digital Engineering
  • AlvariumOpen in new tab
  • Digital Logistics CoE
  • Product Engineering
  • Team On-demand
  • 24X7 Operational support
  • Infrastructure Management
  • Remote Infrastructure Management

Platforms

  • Intelligent Transport Platform
  • Autonomous Supply Chain Platform
  • Contactless Platform
  • Control Tower Platform
  • Market Place Platform
  • Data Exchange Platform

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