The ongoing revolution of digitization has transformed almost every walk of life and has made the world a much more efficient place. For that matter, the Transport & Logistics industry is no different, rather it is one of those sectors that have the maximum potential to incorporate digitization on a day-to-day operational basis.
One of the most important aspects of the T&L industry is establishing the value if trust amongst the clients and there is no better way in doing so than maintaining transparency. Digital tools aid the customers to track the transportation process at each and every step and not just that, right from the fleet management system to last-mile delivery services, going digital is proving to be the differentiating factor between a firm and a successful firm.
With autonomous mobility being the future, connectivity is the next big thing. And, with the whole new ecosystem of sensors, data, and intelligence, comes a whole new set of challenges that are waiting to be embraced. Here are some of the most important of them.
Integration: A BIG challenge!
Transport & Logistics industry has had a long history of running on pen and paper. Hence, despite the numerous advantages, one of the biggest challenges is the seamless integration of cutting edge technology because of factors like Data model complexity, configuration, Data volume, and poor data quality.
One Size DOESN’T Fit All
Having a universal approach surely simplifies things and reduces operational costs but the T&L industry deals with all kinds of commodities. Having said that, the One Size Fits All strategy fails as the industry requires specific and customized services right from manufacturing, inventory management, and billing process that are tailor-made to serve the clients better.
No Or Less Infrastructural Knowledge
One of the most crucial aspects of a successful business is having the customer and the service provider on the same page. At many instances, clients expect quick and scalable results often neglecting the complexities that go behind making things possible. Hence, it is essential that the customer has adequate infrastructural knowledge.
Keeping Up With The Schedule and Costs: The Transport & Logistics industry deals with a really vast variety of goods. From a mere book to a whole airplane, your delivery partner has got almost everything covered. So, it becomes all the more difficult to deliver the desired quality within the deadline. The lack of a proper tracking system in place makes it hard even for the operators to justify the overhead costs that might occur because of a for example, say a SaaS-based system.
Quality of Service Delivery: By now it is an established notion that in the T&L industry, delivery is the most crucial stage when it comes to operations. A major chunk of the customer experience depends on the quality of how the commodity is delivered. The new technological advancements come into play to ensure the clients are retained by offering them a hassle-free delivery experience.
ISV: The One-Stop Solution To All Your Problems
The Independent software vendor or ISV, no matter how complicated it may sound, ISV would take care of the challenges that you might encounter while going the digital path. T&L service providers are required to make consistent efforts to integrate the latest technology in order to keep up with other industries and now since, with IOT taking the mainstage in the future of mobility, service providers really need to adopt a dynamic product architecture and the emerging requirement of the market.
DiLX: Say Hello To The Digital Logistics Experience
At DiLX, we strive harder with every step to deliver the best digital customer experience when it comes to logistics. With this rapidly transforming contemporary era, keeping up with other industries that adapted early to the digitization wave is really a tedious task. And this is where, DiLX comes into picture or rather, presents the bigger picture.
DiLX offers a host of technologically-advanced services that are proving to be indispensable in the fast-paced T&L industry. Aspiring to be the next big thing in transportation and logistics? We have got you covered.
Here’s how we can help you take your business to the next level:
Digital Consulting & Strategy: Partnering to identify and create the right digital strategy for your Transport & Logistics clients.
- Strategic Consulting
- Operations Consulting
- Technology Consulting
Migration Services: Simplifying and modernizing technology/product transformation through innovative ways of working in the digital era.
- Application Development
- Cloud Transformation
- DevOps and IT Transformation
Product Re-engineering: Delivering futuristic product engineering solutions for customers across an array of T&L services and technology platforms.
- Agile and DevOps Product Development
- Futuristic Product Engineering
- High Return on Investment
- Quality Engineering Services
Innovation Hub: DiLX features a team of specialists that leverages futuristic technology solutions and provides support, guidance, governance and learning for specific focus areas in the transport & logistics space.
- Offshore Development Services
- Research & Innovation Partner
- Jointly identify new Target Segments
- Jointly Acquire new Geos