Customer Interaction Platform

The DiLX Customer Interaction Platform (CIP) is a customer facing holistic application, making information available at the fingertip of the Logistics Service Provider’s customers. The CIP enables you to conduct E-Commerce/E-Forwarding type business with a single click. Your customers can view quote, make booking, track their shipments, access BLs, port and warehouse details, making it easy and effortless for your customers to transact with you. It is also possible to manage multiple locations and intermodal transport. The CIP provides you with the same functionality as commercial E-Commerce/E-Forwarding Logistics Providers. Connect with us

  • Benefits

    • Ease of doing business
    • Quicker Response to Customers and agents through 24/7 access
    • Increase in customer satisfaction index
    • Competitive advantage for new business acquisition, retention of existing customers and creating internal efficiencies
  • Features

    • Quick booking and quote
    • Invoicing and payments
    • Sailings finder to search locations across the globe
    • A single point of doing business with the client
    • Track & Trace for tracing shipments
    • OBL instructions and containers loading/unloading schedule
    • Centralized portal for access to WHS inventory

PRODUCTS

Enabling Transport & Logistics
enterprises

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