Tyres, Wheels & Service E-Com with Augmented Reality

Business Scenario

Netherlands-based leading aftermarket provider aimed at engaging customers through cross-selling and up-selling e-Commerce solution which resulted into 80% shop occupancy through effective scheduling and online services. This must connect smart vehicle diagnostics system and transparency management between customers and the cross selling platform keeping continuous engagement with the service providers to accommodate the specific business needs.

Solution Highlights

  • Measure tyre pressure using augmented reality
  • Listing of Tyre Types / Brands / Rim Models / Colors
  • Garages search location through GPS
  • On the go notifications
  • Product comparison
  • Automatic tyre pressure update in the system through tyre pressure monitoring system
  • MMT/ License plate search for vehicles
  • Online appointment booking
  • Customer Feedback/ Ratings
  • Transparency management and reporting
  • Recommendations and suggestions based on vehicle history

Challenges Faced

  • Integration with the existing pressure management System
  • Mapping of different vehicles tyre pressures and their recommendation
  • Integration with the existing legacy system.

Business Benefits

  • Improved shop occupancy
  • Higher efficiency through improved scheduling
  • Better customer satisfaction and retention
View All Case Studies