Fleet Tyre Maintenance System

Business Scenario

Largest & Fastest growing independent specialist in tyres and rims industry. The client expected a location-based search application which enabled users to locate nearby maintenance locations for tire services. Serving the highly optimized necessity of location mapping with critical care and immediate operations and service management was the motive behind this integration.

Solution Highlights

  • GPS based search function enables user to locate nearest maintenance divisions
  • Listing of tyre by brand & price
  • Send list of selected tyre for purchase via E-mail
  • View breakdown case details like breakdown time, expected time of arrival etc. (of service vehicle/staff)
  • Integration between manual operations and digital updates via application
  • Tyre services such as Balancing, Align, Repair, Nitrogen Sipping
  • Personalized fleet owner page detailing status and recommendations for vehicles
  • Specialized tyre care which provides recommendation based on the no. of KMs driven, driver driving behavior, age, etc.
  • Real time monitoring system to find the reports of present status

Challenges Faced

  • Customer finding it difficult to find the right specialist near them
  • Limited marketing capabilities
  • Haphazard placement of products in their catalogue

Business Benefits

  • Improved sales through GPS
  • Higher earning through increased footfalls
  • Effective fleet planning and better customer satisfaction based on the feedback mechanism
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